FAQ

When will I receive my order?

Our standard shipment is 5-10 BUSINESS DAYS (weekends and holidays excluded) after orders. Most orders are shipped UPS or FedEx, however, we reserve the right to use other delivery services. 

Is there a minimum amount I must order?

For orders of custom socks, the minimum order is 15 pairs of the same color(s) and same size.

Can I have a sample before I place my order?

If you are looking for a sample of our custom socks, we can provide you some of them. Please add any logo, striping, size and coloring requests with your sample order so we can do our best to find a sock that best fits your specifications. Samples are provided from previous customers’ created.

How can I get help if I have any questions about my design?

You can email us to cs@actinput.com and we will respond within the same day.

What are the methods of payment Custom Sock Shop accepts?

Most major credit cards such as Visa, Mastercard, Discover and PayPal.

What is the Return Policy? 

If you are not satisfied with your order, please contact us via email cs@actinput.com. Each case is different; however we do not accept returns on socks that have been customized after artwork approval and order confirmation. All orders returned will be charged a 20% restocking fee, unless the error was done by us.